Why is Microsoft Update saying Trend Micro Internet Security 2008 is incompatible must be uninstalled?

  • 1
  • Question
  • Updated 2 years ago
  • Answered
i have not found the file when i do a search "Trend Micro Internet Security 2008".
Photo of tomchaffeesr


  • 80 Points 75 badge 2x thumb
  • confused

Posted 2 years ago

  • 1
Photo of Tom Emmelot

Tom Emmelot, Champion

  • 27,664 Points 20k badge 2x thumb
Hi Tom,

Welcome to TM Home users Community, a public site where volunteers try to help each-other , also there are TM Employees that can give answers.
If you search for "Trend Micro" will there come up something?
On witch version of OS are you and had you ever a version of TM?
TM is on version 12 a 2018 version.
Can you provide us with a screenshot of that error?
Hope to her from you.

Kind regards,
Photo of TM_Paolo


  • 170 Points 100 badge 2x thumb
Hi tomchaffeesr,

Thank you for posting and welcome to the community!

To optimize the performance of Trend Micro with the Microsoft Update, make sure that you are running the up to date version of Trend Micro. Here's the guide on how to upgrade your Trend Micro to latest version

You can also contact us so we can provide real time assistance, just use the link below: 

Contact Trend Micro Technical Support

We'd love to hear from you soon! Enjoy the rest of the week!

Trend Micro Home User Community
Photo of tomchaffeesr


  • 80 Points 75 badge 2x thumb
I was able to resolve the issue by removing an old beta program from the Trend Micro folder. Thanks for your reply.

This conversation is no longer open for comments or replies.