Why is Microsoft Update saying Trend Micro Internet Security 2008 is incompatible must be uninstalled?

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  • Updated 7 months ago
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i have not found the file when i do a search "Trend Micro Internet Security 2008".
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tomchaffeesr

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  • confused

Posted 7 months ago

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Tom Emmelot, Champion

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Hi Tom,

Welcome to TM Home users Community, a public site where volunteers try to help each-other , also there are TM Employees that can give answers.
If you search for "Trend Micro" will there come up something?
On witch version of OS are you and had you ever a version of TM?
TM is on version 12 a 2018 version.
Can you provide us with a screenshot of that error?
Hope to her from you.

Kind regards,
Tom
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TM_Paolo, Employee

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Hi tomchaffeesr,

Thank you for posting and welcome to the community!

To optimize the performance of Trend Micro with the Microsoft Update, make sure that you are running the up to date version of Trend Micro. Here's the guide on how to upgrade your Trend Micro to latest version

You can also contact us so we can provide real time assistance, just use the link below: 

Contact Trend Micro Technical Support

We'd love to hear from you soon! Enjoy the rest of the week!

Trend Micro Home User Community
(Edited)
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tomchaffeesr

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I was able to resolve the issue by removing an old beta program from the Trend Micro folder. Thanks for your reply.