why has trend install pay guard and how do i delete it

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  • Updated 2 weeks ago
not what i expect from trend
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tomsmelb

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Posted 2 weeks ago

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Max Slo, Champion

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Hello,
you can simply do not use the Pay Protection... do not open it and nothing happens.

Let me to suggest you to use it! It is a new function for our security, why you want to deinstall?
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Tom Emmelot, Champion

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Hi Max,

i was just typing the same ;)

Kind regards,
Tom
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tomsmelb

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i am very old  70+, not overly techy, pay guard just appeared, nothing to say what it was or how it works, so being a bit affraid of anything that might b scam!! i panic and want to delete it

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Max Slo, Champion

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Hello Tom,
do not worry. It appears after 2019 Trend Micro version update.

Simply do not use it if You do not want to. :)
Anyway, it opens a new web browser screen to use when you made a payment. It creates a secure environment to do so. 
It is not possible to delete, simply do not use that button. 
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tomsmelb

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thank you very much it put my old mind at rest, good night

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Max Slo, Champion

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Have a good night and come back here for any questions on using securely your PC! :)