Why facebook games having a problem loading after the cleanup

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  • Problem
  • Updated 1 month ago
Games in my facebook do not tend to load after the cleanup phase after the checks. I was told to free up spaces. After this was done, every game I played have to be refreshed like 20 times before the game can even load. Every single level I have to be refreshed like more than 20 times!
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Serraangel111

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Posted 1 month ago

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TM_X, Official Rep

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Hi Serraangel111

Can you please check if the Trend Micro program is causing the issue? Follow these steps: 
  1. Right-click the Trend Micro icon on the system tray at the bottom right of your screen. 
  2. Click Exit
Then go back to your Facebook games and check if the issue still persists. Let us know the results. 

I suggest you also check your internet connection or clear your browser cache. If you're using Chrome, here's a solution on their KB: https://support.google.com/accounts/answer/32050

^X