Why doesn't Trend Micro know that I already renewed my subscription?

  • 2
  • Problem
  • Updated 2 years ago
  • Acknowledged
  1. I already paid for my subscription. Yet Trend micro wants another $119. ????
Why doesn't Trend Micro know that I already renewed my subscription?
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v.piermarchi

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Posted 2 years ago

  • 2
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TM_L, Official Rep

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Hi @v.piermarchi, sorry for not getting back earlier. 

I'm sorry that we are not able to help you here since we might need you to provide more related information for this issue. I've passed your info to our Support Center to create a Support Ticket, and after checking your order history and account information, a member of our Support Agent will contact you as soon as possible.

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