Why does Trend Micro shut down when scanning for a virus?

  • 1
  • Question
  • Updated 2 weeks ago
  • In Progress
Photo of turningimperfections

Posted 2 weeks ago

  • 1
Photo of ircil56

ircil56

  • 530 Points 500 badge 2x thumb
You might be having the same problem I am having. I don't know how prevalent it is. But there appears to be a hotfix that might help. https://en.community.trendmicro.com/tm_en/topics/trend-dies-during-scan

Photo of TM_Pat

TM_Pat, Official Rep

  • 6,666 Points 5k badge 2x thumb
Hello turningimperfections,

Please apply the fix from ircil56's post. Kindly advise us if you will still encounter the same issue after doing so.

Regards,
Pat