Why does Trend Micro Anti-Malware Solution Platform consume excessive cpu

  • 1
  • Problem
  • Updated 3 years ago
  • In Progress
My cpu is running like a dog, i have applications that seem to go into a wait and when I take a look at the Windows 10 task manager, the Trend Micro Anti-Malware Solution Platform is consuming between 15% and 20% of the cpu.
Photo of j-dechirico


  • 70 Points

Posted 3 years ago

  • 1
Photo of Amir


  • 4,602 Points 4k badge 2x thumb
Hi ,

Your system was clear before install AV ?

you told " Trend Micro Anti-Malware Solution Platform " ?!!!

Which do you use Trend Micro Products ?

You can use Trend Micro Diagnostic tools and collect information and send it to Trend Micro .

when can send support ticket for support .

Please update windows & Trend Micro & other Software . 

Also use system optimizer .

Regards ,

Photo of TM_Paul


  • 592 Points 500 badge 2x thumb
This can happen due to conflicting software, malware infection or remnants of your old Trend Micro program.

To solve this issue, please click on this link Esupport.


This conversation is no longer open for comments or replies.