Why does TM tell me to Connect to the internet to maintain protection when I already connected

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  • Updated 12 months ago
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wantqctr

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  • confused

Posted 1 year ago

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TM_Marion, Employee

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Hi @wantqctr and welcome to the community!


Regarding your concern, we have a support article that addresses this issue. Please give this a try:

"Connect to the Internet" error message appears from Trend Micro Security software

It's quite a few steps to perform, but please do let us know if it solves your error message issue. We'll assist you if you still encounter problems.

Thank you and have a great day!

Trend Micro Home Users Community
(Edited)