Why can't I print my e-mail (Yahoo)?

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  • Updated 2 years ago
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My printer works but my e-mail will not print. Nothing happens. Any ideas about what I can do to remedy this problem?
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roboca1

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Posted 2 years ago

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TM_Claudia, Employee

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Thank you for contacting us in Community! Regarding this problem, firstly, we would like to make sure if it causes by Internet Security or not. Please refer to the support page below to turn off your Internet Security temporarily and see if the problem resolved - don't forget to turn on your Internet Security after the confirmation.
Disabling or enabling your Trend Micro Security software

If the printer did work for your Yahoo mailbox while Internet Security was not working, please let us know and we'll be glad to assist you further; If the printer still didn't work, we suggest you contacting Yahoo support directly. We also found a discussion thread in Yahoo Help Community that might address this issue:
Printing single emails

Hope it helps!

Trend Micro Home Users Community
(Edited)