Hi Irar51. I recently went through the same problem (or at least I think it is). What I found necessary to do, with the help from a trend Micro tech, was to uninstall Trend Micro completely and then reinstall it.
Here's an answer to the same problem from a week ago. I hope it helps!
- 3,510 Points
It seems that your Trend Micro program components has been corrupted.
Do you mind trying the following procedures?
1. Uninstall all Trend Micro components using the Trend Micro Remnant File Remover Tool
2. Complete the restart of computer as instructed by the tool.
3. Get a fresh installer file from "Installing Maximum Security"
We hope this helps.
Thank you and have a great week!
Special thanks to woodartisan55 for the help.
This link might help in resolving the issue you are encountering.
Scan does not finish and you cannot turn off Trend Micro Security software
Please let us know if this helps or not.
We will wait for your response.
Thank you and have a great weekend!
Trend Micro Home Users Community