Why am I getting a notice that my subscription is expiring today, when it says 12/4/17 when I open the program?

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  • Updated 2 years ago
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Posted 2 years ago

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TM_Isi, Employee

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Official Response
Hello elinzer and welcome to  the community!

Did you get the notice via email? I have checked our records and I can also see here the same expiration date you've mentioned. I think the notification that you have received is asking you to renew early for a discounted price. We usually send out renewal notification 90 days before the expiration date. You may ignore the notice and wait for your subscription to be automatically renewed.

Hope this clarifies it.
Thank you and have a great day!

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