Why am I CONSTANTLY receiving messages that my protection is disabled and that I must restart my computer? This service is UNNACCEPTABLE!

  • 1
  • Problem
  • Updated 3 weeks ago
  • Acknowledged
Why am I CONSTANTLY receiving messages that my protection is disabled and that I must restart my computer? Praise? This service is TOTALLY abysmal and UNNACCEPTABLE!
Photo of maysmick247

maysmick247

  • 70 Points
  • angry

Posted 3 weeks ago

  • 1
Photo of SEAMANALAN

SEAMANALAN

  • 674 Points 500 badge 2x thumb
You do not specify WHICH SERVICE I disabled. I receive a similar message on occasion. but on investigation it is the WINDOWS antivirus---not the Trend. I tried to uninstall the Windows system---but it is not possible.

Photo of TM_Pat

TM_Pat, Official Rep

  • 7,620 Points 5k badge 2x thumb
Hello maysmick247,

Welcome to the Community.

We're sorry to hear about this experience of yours. Please check the solution to see if it will work: "Protection Disabled" error message appears when opening the main console of your Trend Micro Security program

I hope this helps!

Regards,
Pat