Where I can find info on found viurs HEU_AEGISCS957?

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  • Updated 3 years ago
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My Trend Micro ativirus found viurs HEU_AEGISCS957. I was looking it in Your Encyclopedia at: https://www.trendmicro.com/vinfo/us/t... but there is no info about it. I need to understand what thread it is according to your specialists. Where I can information about it?

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Posted 3 years ago

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Hi PP, thanks for trying our new Community! 

For this concern, I was able to found out that this virus is Heuristics, and this type of malware is behavioral. File analysis function of Trend Micro Security involves the software taking an in-depth look at the file and trying to determine its intent, destination, and purpose. Perhaps the file has instructions to delete certain files and should be considered a virus. 

Also, you can view the Threat Log to see more information. Please refer to the following support page:
Frequently Asked Questions (FAQ) about Trend Micro Security’s Threat Log - see "How Can I Access Threat Logs?"

If you are sure the program/file is safe but Trend Micro Security still blocks it, you can sumit it to our reclassification site.  A dedicated team will investigate if it's a false detection for you.

False Detection/Re-Classify Requests

Please let us know if your concern has been addressed by us. If not, please do not hesitate to reply in this conversation. Thank you!

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