Where do I get serial no. Old number does not want to work

  • 1
  • Question
  • Updated 3 years ago
  • Answered
I updated my Trend Micro and need to put in a serial number.

The number I have does not work.
Photo of amanda.dedwith


  • 70 Points

Posted 3 years ago

  • 1
Photo of TM_L

TM_L, Official Rep

  • 15,780 Points 10k badge 2x thumb
Hi @amanda.dedwith,thanks for trying our new Community! 

For your question, are you referring you don't understand how to renew our product? If yes, please heck out this article for step by step directions on how to do it:

Renewing your Trend Micro program subscription

We'll assist you if you still encounter problems. Thank you.

Trend Micro Home Users Community

This conversation is no longer open for comments or replies.