When will T-M support Mozilla Firefox 64-bit browser on Win7 Pro 64-bit?

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  • Updated 3 months ago
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Mozilla Firefox is moving forward, but T-M is telling users to move backwards and reinstall the 32-bit Firefox in order to use T-M toolbars. This is not the right direction. When will T-M provide updated support for Mozilla Firefox 64-bit browser?
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ktalk

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Posted 1 year ago

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TM_Pat, Official Rep

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Hello krittrtalk and welcome to the Community!

Thank you for letting us know about this question that you have in mind. Apologies for the inconvenience his has caused you.

We understand that you would like to have the Trend Micro Toolbar enabled on your web browser which is Mozilla Firefox. We are currently checking the requirements to so we can support it inthe future.

Should you have any other concern, please do not hesitate to reach out to us.

Trend Micro Home Users Community
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Tom Emmelot, Champion

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Hi Pat,

This problem exist now for almost a year, so can you tell us this Firefox 64 problem is fix t?

Kind regards,
Tom
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TM_Pat, Official Rep

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Hello Tom Emmelot,

Yes we understand that this has been a problem for some time now. Our development team is already working on it, although we do not have a specific date for the fix yet since we are still checking for the requirements. Hopefully, the toolbar will be successfully integrated in Mozilla Firefox for the next version to come.

Trend Micro Home Users Community
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Tom Emmelot, Champion

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Hi Pat,

Ok hope to test it in the next beta!

Kind regards,
Tom
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ktalk

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Not a silly question: any idea how long it takes for when the next beta comes out? I have no knowledge of what a timeline would look like on this.
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TM_Jabi

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Hello ktalk

There's no definite time or date set for the next beta testing yet.

We will surely inform you once we have that information already.

Thank you! 

Trend Micro Home Users Community
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TM_Pat, Official Rep

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We'll close this thread now. Please create new topic here: https://en.community.trendmicro.com/tm_en/topics/new

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