When doing a scan the program starts at 83% done and finishes finding no issues. What about the first 83%? Its not getting scanned!!!

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  • Updated 2 months ago
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This conversation has been merged. Please reference the main conversation: Updates on some issues with Scanning and Trend Micro program turning off

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sbhaas

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Posted 2 months ago

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2 months ago
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Tom Emmelot, Champion

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Hi sbhaas

Welcome to TM Home users Community, a public site where volunteers try to help each-other , also there are TM Employees that can give answers, that is only at working hours. I am just a volunteer!

Can you give us more info:Computer,OS,TM version, full/quick scan?
Kind regards,
Tom
2 months ago
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TM_X, Official Rep

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Hi sbhaas, 

When performing a scan, the program shows you the items it is scanning. Can you please confirm if you are seeing that indicator? You should see something like this: 



Also, in addition to Tom's inquiry, may I know what type of scan (e.g. quick scan, full scan) are you running?

Thanks!

^X
2 months ago
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claudiu_botezatu

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The Trend Micro Security application will no longer scan the files unless they are modified within 24 hours. 

So, it is possible that the first 83% are unchanged.

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