I started getting a popup above my system tray after upgrading Windows 10. I clicked on it thinking it was from Yahoo, but it did nothing. Now I am thinking it is malware, but Trend Micro doesn't seem to remove it. Has anyone else had this occur and should I be worried?
Hi @jimspangler, thanks for being a loyal Trend Micro product customer!
Thanks for letting us know this issue. For your issue, we assume that "Y! Confidential" is one of commonly called potentially unwanted applications (PUA). It's typically bundled with other freeware, and installed as an option most people do not uncheck during installation. If you are not using "Y! Confidential", we suggest uninstalling it. You can refer to the following online solution doc to remove Y! Confidential or other PUAs on your computer: Uninstalling Potentially Unwanted Application (PUA)
For detailed threat information, you can search by threat name and get more detailed virus information on the link below: Threat Encyclopedia
Also, thank you for being a subscriber of our premium support service! Please don't forget to utilize the premium service which includes 24x7 phone support. You can find the premium service phone number in the "Call Premium Support" section in this page.
Thanks and please let us know if your question was answered.