What in the heck is going on with Trend Micro????!!!!! It's working, it's NOT working!!

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  • Problem
  • Updated 10 months ago
  • Acknowledged
  • (Edited)
What in the heck is going on with Trend Micro????!!!!! It's working, & it's NOT working!!!  Everytime I turn around it's the same issues again... When I read my emails & they all show that Trend hasn't approved, ALL of my emails are stating Trend "No Response" for safe rating. I rechecked my settings and emails are to be checked. Then I get a popup from Trend to Turn On my Virus Scan???? It's ON!!!!! You guys have been having so many issues lately. What gives???? I'm thinking I'll spend my money elsewhere & not have these issues if you guys can't get your programs to work. Doesn't make me feel secure anymore..... Same Laptop/Windows 7 & Chrome. Also the same on Android phone & Tab. Never know if it's working, passwords show up minutes after I enter them myself. Seriously.....Looks like I'm not the only one getting frustrated with this... & Trend keeps reminding my my subscription is due the end of the month.. I'll think about it. 
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debylan2010

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  • frustrated & disgusted

Posted 10 months ago

  • 2
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TM_X, Alum

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Hi debylan2010, 

Thank you for flagging this with us. This is not the normal behavior of the program so I suggest we contact you to look into this. I have sent you an email. I would appreciate it if you can get back to me giving your preferred time and date. 

^X

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