What happened to the home page that had things like toolbox plus lots more. Absolutely hate this new one.

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  • Question
  • Updated 4 months ago
  • Answered
BAD home page
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charles.witherow

  • 70 Points

Posted 7 months ago

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TM_RalphyT, Employee

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Hi charles.witherow and welcome to our community!

Thank you for posting your inquiry here.

May I know the version of the Trend Micro program installed on your device? You may 
visit the link below to guide you in checking that one:

Checking if you have the latest version of Trend Micro Security software installed

Also, can you please further elaborate your concern about the Home Page? Are you referring to the Main Console of the Trend Micro program?

We will be waiting for your reply. 

Thank you very much and have a great day!

Trend Micro Home Users Community
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vgrac

  • 60 Points
how o retrieve trend micro no access to key also I have a new laptop I have used with wi-fi want to switch out computers and download trend on laptop Ethernet trend micro is include in my HTC pkg.
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TM_Jean, Employee

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Hi vgrac! Welcome to the Community!

Upon checking your Trend Micro account using the email address you registered here in the Community, there is one serial number that is already expired. But if you still have an active subscription, you may try to follow the link below on how to find your serial number.

Finding the serial number of Trend Micro Security

Also, you mentioned that the subscription you have is bundled with your HTC package. In case you do not know the Trend Micro Account where the serial number is registered and it happened that they were the one who installed the program, you may contact the store where you have purchased it. 

For the installation of Trend Micro Security, you may check the link below.

Installing Trend Micro Security

Hope this helps!

Trend Micro Home Users Community
(Edited)