Thank you for letting us know about this issue that you have encountered. Apologies for the inconvenience.
I checked your account and it shows that your subscription has been already activated. Kindly disregard the email that you have received as it may have been sent by mistake. Again, apologies for this inconvenience.
Furthermore, kindly open the Trend Micro program on your computer and please check if it shows the correct expiration date. That way, you will be able to verify that the protection is already activated.
I hope this helps! Should you have any other concern, please do not hesitate to reach out to us.