• 1
  • Problem
  • Updated 5 months ago
  • In Progress
After entering some of my information into the software i keep getting popups about ss# or Bank accouts trying to be sent out of computer. Does this mean i have a virus?
Photo of messnerb1


  • 70 Points

Posted 5 months ago

  • 1
Photo of TM_Kaye

TM_Kaye, Employee

  • 2,030 Points 2k badge 2x thumb
Hi messnerb1 and welcome to Trend Micro Community!

I am sorry that you are encountering this issue. 

For us to better assist you with this and for faster troubleshooting of the issue, we would like to recommendyou to utilize our premium support which includes 24x7 phone support (and online remote services) exclusively for you. Please find the premium service phonenumber in the "Call Premium Hotline" section in thispage.

Thank you and have a great day!

Trend Micro Home Users Community