I don't use a Mac but i found this for you, so i Quote: Linc Davis
You may have installed a fake "utility" called "Advanced Mac Cleaner." Like any software that purports to automatically "clean up" or "speed up" a Mac, it's a scam. To remove it, take the steps below. Some of the files listed may be absent. Back up all data before proceeding.
If you paid for the software with a credit card, consider reporting the charge to the bank as fraudulent.
Triple-click anywhere in the line below on this page to select it:
Right-click or control-click the highlighted line and select
Services ▹ Reveal in Finder (or just Reveal)
from the contextual menu.* A folder should open with an item selected. Move the selected item to the Trash. Log out or restart the computer.
*If you don't see the contextual menu item, copy the selected text to the Clipboard by pressing the key combination command-C. In the Finder, select
Go ▹ Go to Folder...
from the menu bar and paste into the box that opens by pressing command-V. You won't see what you pasted because a line break is included. Press return.
Move the following item to the Trash as in Step 1:
This time you may be prompted for your administrator login password. There's no need to log out after taking this step.
Move this item to the Trash:
Open the Applications folder and move the item named "Advanced Mac Cleaner" to the Trash. Empty the Trash.Hope this will do the trick, there where 50 people they found this helpful!
Like to here from you.
Hi @cjramber, thanks for trying Trend Micro Community!
For your issue, if after trying the above solution that tom provided, the problem still persists, please check out this article for step by step directions to fix your problem:
Removing unwanted pop-up messages on Mac
After trying the above three options, please clear Safari Browser Caches by the steps below:
Open your Safari browser.
- Pull down the “Develop” menu and choose “Empty Caches”
- Wait a few seconds and the Safari web caches will be cleared completely.
- Reopen your Safari browser to check if the same symptom occurs.
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