us.minehp.com

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  • Updated 2 years ago
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us.minehp.com keeps redirecting my Firefox home page.  Used House Call and it could find nothing.  I cannot find this file to uninstall it.
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leedann99

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Posted 2 years ago

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Tom Emmelot, Champion

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Hi Leedann99,

Go to your firefox icon, rightclick, property. I the window you see target:
"C:\Program Files\Mozilla Firefox\firefox.exe" schould be the correct input there, but i think there is something after Firefox delete that,
if you start Firefox again it must be gone, if not the problem is bigger.
Here from you

Kind regards,
Tom
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leedann99

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Thanks for your input.  Already had tried that, but just in case, I tried it just now.  There is nothing following the firefox.exe in the target.
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Tom Emmelot, Champion

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Hi leedann99,

Look here:
http://malwarefixes.com/remove-minehp-com-search/
Good luck!!!

Kind regards,
Tom
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TM_L, Official Rep

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Hi Tom, thank you for the speedy reply!

Hi @leedann99, thanks for trying our new Community! 

For getting rid of us.minehp.com, we suggest going to Control Panel to uninstalling it. (If it exists.) 

Here're the steps for your reference:
Uninstall using the Control Panel
  1. Click Windows icon in the lower-left corner of the screen
  2. Choose the Settings menu to display all contents
  3. Select and click on System
  4. Under System menu, click on Apps and features
  5. Select us.minehp.com from the list. (if it exists) 
  6. Click on Uninstall button
After the above steps, please reset your browser by the following support document:
Resetting your web browser for performance and website redirection issues

If the problem persists, you can call our support center directly to help you more efficiently, as they're equipped with better tools to diagnose and troubleshoot. Please refer to Ways to Contact Support to contact our call center - see "Call Standard Support" section at the bottom left and select "North America" in Not your location field.

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