Upgrading from Maximum Security to Premium Security

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  • Updated 2 years ago
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Just purchased Trend MicroTM Premium Security 10 but when I installed it the upgrade still shows Maximum Security and not Premium Security. I purchased the Premium so I can have access to speak to a technician but I was not given a number to call. Can you give me a number to call.
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Lorraine EDWARDS-STRINGFELLOW

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  • a little confused

Posted 2 years ago

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woodartisan55, Champion

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It depends upon where you live:


North America

1-877- ASK-TM-11
(1-877-275-8611)


Australia

1-800-653-607


New Zealand

0-800-901-537




Singapore

1-800-888-7363


Malaysia

1-800-18-7363




United Kingdom

808-189-1455

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TM_Claudia, Employee

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@woodartisan55   Thank you for your kind help!

@Lorraine EDWARDS-STRINGFELLOW   Thank you for purchasing our product! For your concern, Premium Security and Maximum Security is using the same program and that is the reason that it shows Maximum Security on the main console.

The difference between the two licenses is that Maximum Security is for 3 devices while the Premium Security is for 5 devices.

Please let us know if you have other questions.

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