Upgrade feedback - .

  • 2
  • Idea
  • Updated 11 months ago
  • Not Planned
Upgrade feedback - Would have liked better notification of what upgrade was going to do, a bit uncomforable with doing restart and having secuurity removed.
Photo of hofmeig

hofmeig

  • 110 Points 100 badge 2x thumb

Posted 11 months ago

  • 2
Photo of TM_Kim

TM_Kim, Employee

  • 1,110 Points 1k badge 2x thumb
HiĀ hofmeig!

How are you today? I hope you are doing very fine.

Thank you also for informing us your concern here in the community. Let me help you with this.

Upon checking your thread, it appears that you would like us to improve the upgrading of the version of the Trend Micro program. Please be informed that the restart prompts and the uninstall process of the old Trend Micro program is necessary so that we can assure that the old components will not cause issue to the newer version.

But, we will take note of your feedback. Let me also remind you of the new Upgrade button on the upgrading of the Trend Micro program from version 2018 to version 2019.

Thank you again and have a great day!

Trend Micro Home Users Community

This conversation is no longer open for comments or replies.