We are currently running a system upgrade to improve your overall experience.
Trend Micro Community will be back online on Saturday, October 19.
In the meantime, you can contact Technical Support here: https://esupport.trendmicro.com/en-us/home/pages/technical-support/contact/home.aspx
See you soon!
We would like to clarify the issue that you are having. We will need your help by providing some information about this concern.
Do you mind sending us a screenshot of the error message? We would also like to know what Trend Micro program are you trying to use and as well as the device that you are using (Are you using a PC, Mac, Android or iOS device).