Update Error and Connect to the Internet Error

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  • Updated 2 weeks ago
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This conversation has been merged. Please reference the main conversation: [Latest Update] "Restart Required" and "Connect to the Internet" message appears on your Trend Micro Security software

I keep getting alerts that my anti-virus is not up to date... these come in the form of Windows error boxes as my laptop is powering up and when I am connected to the internet via a Trend Micro Alert.
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lingo12

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Posted 2 weeks ago

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2 weeks ago
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TM_Malik, Employee

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Hi, lingo12. Sorry for experiencing this ongoing issue with the Trend Micro update.

Is the issue somewhat similar with this link? Please do check the steps advised and let us know if you need further assistance.

For installers from Bestbuy, you can see the instructions here.

Best Regards,

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