Trend Micro Home Users Community
Mobile Protection: Mobile Security for Android
Updated 1 year ago
Trend Micro 18.104.22.1685 mobile security on Samsung SM-G930F Android 7
Trying to download an essential work app, but being blocked. Please help?
Posted 1 year ago
1 year ago
Hi Mark Jeans and welcome to the community!
May I know what app it is? You may disable the Pre-Installation Scan of the program. You may refer to the link below for the steps:
To enable/disable pre-installation scan, do the following:
Open the Trend Micro Mobile Security App.
Go to Pre-Installation Scan by doing the following:
For Mobile Security version 8.0: Tap
Security Scan > Settings > Pre-Installation Scan
For Mobile Security version 7.0: Tap
Virus Scanner > Pre-Installation Scan
Enable/disable Pre-Installation Scan by doing the following:
Enable Pre-Installation Scan by dragging the slider to the right.
Disable Pre-Installation Scan by dragging the slider to the left.
on the Name the Certificate page.
If you are using this feature for the first time, follow the instructions that show you how to establish a virtual private network (VPN) connection for your full protection.
Let me know any update.
people like this
Mobile Security for Android
Powered by Get Satisfaction