UNBLOCKING WEBSITE

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  • Updated 7 months ago
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Hi, im currently running a WFBS and this AV is blocking some website that are actually useful in our company. can you please guide me how to unblock these sites?

I tried but not sure if its the right way.

POLICIES -> GLOBAL EXCEPTION LIST -> APPROVED URL LIST -> then ADD that WEBSITE....... is that correct?
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greg

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Posted 7 months ago

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TM_Kree, Official Rep

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Hi Greg

We have technical experts for Worry Free Business Support  products that you can consult in this link: https://success.trendmicro.com/contact-support-asia-pacific

Regards,
^Kree
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greg

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how long will it takes to unblock the site? 

  1. How to unblock sites? Some sites being blocked are actually useful to the company.

 

You can whitelist sites that you want to allow to be accessible even if the product blocks them.  If you click on Policies -> Global Exception Lists you can click Approved URL List and add the URL you want to be accessible.

 

Regards,

 

Ryan

   
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TM_Iya, Employee

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Hi Greg

We highly suggest that you may contact our technical experts for Worry Free Business Support products through the link that TM_Kree provided above.

~Iya

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