Unauthorized access to my computer

  • 1
  • Question
  • Updated 2 weeks ago
I have deleted your program off my computer - yet you keep popping up on my screen and there is no trace on my computer that you still exist - this is a total violation of privacy and could also be construed as theft as you enter into into my computer unauthorized without my permission - you are not to contact me on my computer in any way ever - i did not renew my subscription with you and you have no right to continue to enter into my computer through the internet in any way shape or form - if it continues I will contact an attorney to prosecute Trend Micro for continued violation of my personal property my computer - you have no right to access it or contact me or run reports of any kind - I will pursue legal action for potential damages and a possible a class action law suit - DO NOT CONTACT MY COMPUTER OR ME EVER AGAIN - YOU HAVE NO RIGHT - I DELETED YOUR SOFTWARE OFF MY COMPUTER YET YOU CONTINUE TO INFILTRATE MY COMPUTER YET WHEN I GO TO MY ADD REMOVE PROGRAMS YOU ARE NOT LISTED BECAUSE I DELETED YOU OFF MY SYSTEM MONTHS AND MONTHS AGO - YOU BETTER TAKE CARE OF THIS OR I WILL PURSUE LEGAL ACTION
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skelman518

  • 70 Points
  • angry with trend micro

Posted 2 weeks ago

  • 1
Photo of Max Slo

Max Slo, Champion

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-I'm not a Trend Micro representative-

Hello,
before to contact an attorney (!?), I'm sure you did not uninstall TM and/or you are referring to another kind of 'messaging'...

They are not accessing computers without permission. Obviously, an AV do it for its own mechanism and workflow.

So check that TM was properly deinstalled! 
Better, a screenshot of the message you are still receiving. 

And another suggestion, smile to life! :)
(Edited)
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TM_Kree, Official Rep

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Hello skelman518,

I'm sorry to hear about your experience.

Trend Micro respect your privacy and we will not access your computer unauthorize.

I will help you remove the Trend Micro Program so it will not prompt on your computer again.

Here's the link in Uninstalling Trend Micro Security and older programs for Windows using the Diagnostic Toolkit

Hope this helps.

Regards,
<Kree>