Unable to update

  • 1
  • Problem
  • Updated 2 years ago
  • Solved
Not able to update Trend Micro Maximum Security. It is showing "installing an update" for hours. In fact for past one day. Hence not able to run full scan of my system
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tulika_tuni

  • 70 Points

Posted 2 years ago

  • 1
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TM_Claudia, Employee

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Official Response
Sorry to hear this update issue. Update issues could be due to a number of different factors. We suggest you to un-install and re-install Trend Micro Maximum Security to reset the program and patterns. Here's a reference doc to for the steps: Reinstalling the latest version of Trend Micro Security program

Please let us know how the reinstall went, and we'll assist you if you still encounter problems. Thank you.

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