UnABLE TO DOWNLOAD MICROSOFT SOLITAIRE COLLECTIONS

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I believe Trend is prohibiting downloads from the Microsoft Solitaire Collection. The download just sits there but won't install. Can you tell me how I can authorize Microsoft to download?
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bkarel

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Posted 2 years ago

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bkarel

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Is someone working to provide an answer?
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TM_Claudia, Employee

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Thank you for asking in our Trend Micro Home Users Community!

For your question, we suggest you follow the support page below to disable Trend Micro Internet Security temporarily and check if you can install Microsoft Solitaire Collection successfully:
Disabling or enabling your Trend Micro Security software - refer to "Disabling Trend Micro Program" section

After installation finished, please refer to "Enabling Trend Micro Program" section on above page to turn on your Internet Security.

Also, as you're a valued subscriber of our premium support service, you can also call the Premium Support hotline at any time 24x7 to ask questions. Here's the web page that has the Premium Support hotline number:
Ways to Contact Support - "Call Premium Support" section is at the bottom right of page

Please let us know if the solution works for you. 


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