Unable to access external drive

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  • Question
  • Updated 3 months ago
  • Acknowledged
I have the same problem...am unable to sign into my iomega eGo external drive as the it does not allow me to signin with password and the box pops up too.  This external drive works fine with other devices.

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Dr Tan

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Posted 1 year ago

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TM_Victor, Employee

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Hi Dr Tan,

We would like to request screenshots of the problem that you are encountering so that we can provide an accurate solution for your concern.

We hope to hear from you soon.

Thank you and have a great day!

Trend Micro Home Users Community
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TM_Pat, Official Rep

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We'll close this thread now. Please create new topic here: https://en.community.trendmicro.com/tm_en/topics/new
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TM_Pat, Official Rep

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We'll close this thread now. Please create new topic here: https://en.community.trendmicro.com/tm_en/topics/new

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