Turning Off Trend Micro?

  • 1
  • Problem
  • Updated 12 months ago
  • Acknowledged
A software program i want to install (Quicken) tells me to turn off my firewall anti-virus program when i do this. How do i do this? Do i have to uninstall Trend Micro?
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overmyer67

  • 70 Points

Posted 12 months ago

  • 1
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TM_Kim, Employee

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Hi overmyer67!

Thank you for contacting us in the community.

Based from your problem description, you would like to install Quicken on your computer but you were being asked to turn off your antivirus software so you could successfully install the aforementioned software.

Please be informed that you may temporarily disable your Trend Micro program to allow you to install Quicken on your software. You may refer to the instructions provided below.

Enabling/Disabling Trend Micro Program

After successfully disabling temporarily your Trend Micro program, please proceed to the installation of the said software.

I hope this solves the issue.

Thank you and have a great day! :)

Trend Micro Home Users Community