Trying to join the Beta program but won't accept my email/password

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  • Updated 2 months ago
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Been invited to join the Beta testing but no matter what I do I keep getting the ' Invalid Email and/or Password' when I try to login.
My email has been verified.
Any suggestions?
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Posted 2 months ago

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TM_Pia, Employee

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Hi, Suzy!

Welcome to the Trend Micro Community.

Our colleagues from the Beta Team are the best people to handle this kind of concern. You may contact them here: 

Hope this helps.

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TM_Aldreen, Employee

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Hi Suzy,

The login for the Beta Portal is different from the login you are using here in the Community. Please register a new account in the Beta Portal to be able to proceed to download the beta build.
I hope this help.

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Thanks everyone - I'm now in and have started using the beta. Regards Suzy