trying to contact support from Australia

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  • Question
  • Updated 9 months ago
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trying to call your Australian support phone number 1-300-305-289 but when I enter the relevant number from the selection given the automated voice keeps telling me I;ve entered an invalid number!! How can I get through to you guys??
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glenebarry

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Posted 9 months ago

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TM_Pat, Official Rep

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Hello glenebarry and welcome to the Community!

Thank you for letting us know about this issue that you have encountered. Apologies for the inconvenience. 

Please try to ring us back at the same number 1 300 305 289. Please select option 2 once you reached the IVR. Lines are open from 7am to 7pm Sydney time, Monday to Friday.

If ever that you cannot reach us through phone, you may also reach us through Chat Support. Chat lines will be open 24 hours a day, 7 days a week. Click here to reach our chat support.

I hope this helps! Should you have any other concern please do not hesitate to reach out to us.

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