Trouble with access

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  • Problem
  • Updated 1 year ago
  • Acknowledged
I am having a great amount of trouble getting and using websites. This has blocked my access significantly. I cannot have this as a teacher. I need my resources
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Posted 1 year ago

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Tom Emmelot, Champion

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Welcome to TM Home users Community, a public site where volunteers try to help each-other , also there are TM Employees that can give answers, that is only at working hours. I am just a volunteer!

Can you be more specific, and provide us with a screenshot.
Do you use parental control?

Kind regards,

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TM_X, Alum

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Hi csteele814, 

You may have configured Parental Controls that sets the program to block the websites you'd like to visit. To reconfigure it, follow these steps: 
  1. Open the Trend Micro main console
  2. Click Family
  3. Click Configure beside Parental Controls. 
  4. Set the Website Filter according to your liking. 
Below link is for Mobile Security but it'll give you the website categories being blocked by each Parental Controls category: 

Using the Parental Controls feature

Let us know how it goes. :)


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