TrendMicro keeps unchecking 'remember my password' on Firefox - why?

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  • Updated 6 days ago
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On firefox, I keep the 'remember password' checked; now everytime I go into the browser, it's unchecked and this has only happened since using TrendMicrro.  I haven't activated password manager so I don't know why this is happening.  It's very annonying
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sumitahodgson

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Posted 7 days ago

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TM_Malik, Employee

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Welcome to the Community, sumitahodgson!

Can you confirm if this is with regards to "Forms & Passwords" option with a checkbox for Remember logins and passwords for websites on Firefox?

Please check that by clicking on Open Menu > Options > Privacy and Security.

Sending a screenshot can also help us understand. Thank you!
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sumitahodgson

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Yes it is in regard to 'Forms & Passwords', in my Privacy & Security section.  I was getting so frustrated, I've switched off TrendMicro Privacy Scanner...obviously that isn't ideal. Thank you
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TM_Malik, Employee

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Thank you for confirming, sumitahodgson.

Unchecking this setting is one way for the Trend Micro program to help you protect your passwords since passwords stored on your browsers does not encrypt it the way the Trend Micro Password Manager program does.

You can keep the setting Remember logins and passwords for websites checked on Firefox if it's what you prefer.

Sorry for the trouble and thank you again! :)