I spent hours yesterday trying to upgrade my Trend Maximum Security as it wouldn't update. My Lenovo laptop with a Windows 8 OS is running extremely slowly as a result! Finally, after having to restart several times, Trend was at 70% in the upgrade process; however, it was stuck there for hours. Finally I unplugged my laptop to wait for the battery to die and restart. Unfortunately, I then received a Microsoft blue error screen flash and then a Lenovo message that my laptop is self repairing itself. It appears to be frozen and doing nothing.