Trend will not allow me to scan a document using my printer

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  • Updated 11 months ago
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Posted 11 months ago

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Photo of TM_Kaye


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Hi dianeteeter

I'm sorry to hear that you are experiencing this issue.

How did you know that the Trend Micro program is causing the issue? Did you encounter any error messages when trying to do a scan? 

Also, please see this link on how to troubleshoot any issues with the printer.

Let us know how it goes.