Trend & System mechanic

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  • Question
  • Updated 1 year ago
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The latest Trend update will not install as it says it is incompatible with my System mechanic program (which I like very much & is prepaid to 2020). I have contacted both your and their support and I am unable to uninstall System mechanic temporarily (it doesn't show as a "program" in the control panel & the uninstall.bat in c:/programfiles/x86 also does not work).to get the Trend update. I do not understand as all previous Trend updates were able to co-exist.
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dfude1

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Posted 1 year ago

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Tom Emmelot, Champion

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Hi dfude1,

Can you tell me the version of System mechanic?
Also OS version?

Kind regards,
Tom
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TM_Elise

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Hi, dfude1!

Thank you for posting your concern here on the community!

I apologize for whatever inconvenience that this has caused you. As you have stated, you have already contacted the System Mechanic support. Have they given you a tool to remove it cleanly on your computer?

For your other question, the reason why System Mechanic needs to be removed is because of the feature that they have. They both have the same PC optimization feature that lets your computer run like new. Having 2 programs with the same feature will definitely have negative effects on your computer in the near future. I strongly suggest removing the System Mechanic since the Trend Micro program already has the PC Health checkup that is the same with the System Mechanic. If you will insist with the System Mechanic program, you can uninstall this program and install the Trend Micro program then afterwards reinstall the System Mechanic.

We'll be waiting for your response.

Have a great day! :)

Trend Micro Home Users Community
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suereid1

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The problem is Trend. I shall not renew my subscription. You DO NOT provide all the Utilities that System Mechamic does 'System Mechanic 17 is an amazingly comprehensive tool that provides everything you'll need to clean and speed up your PC, fix system problems and protect your privacy.'
I will have to stop Trend because of this. Stick to what you know best - Antivrus etc!!!
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TM_Kiko, Employee

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Hello suereid1,

We understand your frustration and we would like to apologize once again about this matter.

While we are sad to see you go, we must really let you know that the program that you wish to use and the Trend Micro program uses the same resources and it might create a conflict leaving your system vulnerable to threats and other unwanted scenarios on your computer. 

We are still more than happy to help you if you will have problems with the Trend Micro program.

All the best,

Trend Micro Home Users Community
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Tom Emmelot, Champion

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Hi suereid1,

Look here Free CCleaner does the same for free!!!
https://www.youtube.com/watch?v=ig7tnmruxAU
You cant compare it with TM!
And you just can install it after install of TM, but don't complain here if things go wrong later! Because 2 real-time scanners is 1 too much!!!

Kind regards,
Tom

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