Trend scan stops and freezes at 46% when scanning file DW20.EXE

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Posted 3 years ago

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woodartisan55, Champion

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Here's an answer from a previous post with pretty much the same problem. I believe it should help.

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TM_L, Official Rep

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Hi @woodartisan55, thanks for helping!

Hi @mark2dogs, sorry for the inconvenience caused.

The scan hangs issue may due to high CPU usage or locked/corrupted file, and we have a support article about this situation that should help you:
Scan does not finish and you cannot turn off Trend Micro Security software

Please let us know if the solution works for you. Thanks!

Trend Micro Home Users Community

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