Unable to use Trend Micor Security on Lumia 950XL

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  • Updated 2 years ago
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Have Trend Micro on PC and just bought Lumia 950XL, wanted to use Trend on this and tried to transfer via the link without success. Is this an issue or need I do something else to make this work. Download being cut off after a few seconds on my 950XL
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Posted 2 years ago

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TM_Claudia, Employee

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Sorry that you're encountering this issue. If my understanding is correct, you was trying to install Maximum Security to your Lumia 950XL phone, which is running Win 10. I'm afraid that Microsoft Lumia is a Windows phone and Maximum Security is not compatible on Lumia phones, even though it is running Windows 10. For Android and iOS phones, we have Mobile Security products that provide security protection.

We apologize if this is not clear in online help or other documentations, and will update related resources to clarify more. In addition, we'll pass this scenario to product development team to discuss possibility of Windows Phone security protection.

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