Trend password manager no longer runs on firefox will this be fixed?

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  • Problem
  • Updated 6 days ago
  • Acknowledged
only happened today 04/05/2019 , manager still installed . Firefox says it is not certified to run on Firefox
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Graeme

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Posted 2 months ago

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rockiefish

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WHY? This was totally unexpected. I spoke with Trendmicro premium support to see if they knew anything. They did not, & were unaware of the move by Mozilla. My opinion: for freeware, Firefox is kind of high-handed. I emailed FF support(?), got no response. Switched to Google, problem solved! This whole thing was very maddening and left me feeling like Mozilla  didn't give a sh*t what their subscribers thought. Going with Google seemed to be the lesser of all the evils, time will tell.
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TM_Reine, Employee

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Hi Graeme

We are already aware of this issue with Mozilla Firefox. You may use other supported browsers like what rockiefish did or update your Mozilla Firefox to version 66.04. Let us know if the same issue will persist 


~ Reine
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work

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This reply was created from a merged topic originally titled Trend Micro Toolbar disabled in Firefox 66.0.3.

Trend Micro Toolbar could not be verified for use in Firefox and has been disabled. I'm using Windows 10 Pro version 1803. 64 bit operating system
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howard

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This reply was created from a merged topic originally titled latest firefox 66.0.3 will not allow trend password extension install, says it is....

strange, the last firefox update was april 11th 2019.
password manager extension has dissapeared overnight.
trend micro password manager & trend micro toolbar have been disabled and moved to unsupported, and labeled as 'legacy' extensions
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sales

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This reply was created from a merged topic originally titled Hi. The passwword manager isnt working in firefox due to the add on being corrupt....

Hi. The passwword manager isnt working in firefox due to the add on being corrupted?

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sarah

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This reply was created from a merged topic originally titled Password Manager Extension for Firefox no longer works and is saying it is corrup....

Only occurred a couple of days ago and is still working on Google Chrome, but would much prefer to use Firefox
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TM_Ann, Official Rep

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For escalation

Please reference the new conversation here: Password Manager not working in Mozilla Firefox
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dcbrixia

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I agree w/ sarah. Is there a plan for diagnosing and fixing this incompatablility?
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sarah

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Since I've done an update to Firefox I haven't had any problems
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TM_Iya, Employee

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Hi,

Thank you sarah for your suggestion about updating your Firefox. 

You may try to perform an update as well dcbrixia. Let me know how it goes.

~Iya