Trend Micro will not run

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  • Question
  • Updated 2 years ago
Trend Micro will not run, notice states "must finish scan or download" I need to run a scan - I think a virus has slipped by your virus protection
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GFMILLER7

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Posted 2 years ago

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TM_Gerald, Employee

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We understand that your Trend Micro program says "must finish scan or download" when trying to do a scan.

Please restart the components of your Trend Micro program by referring to this link: "https://esupport.trendmicro.com/en-us/home/pages/technical-support/1058648.aspx"; and follow Step 3 only under "Restart the programs components of Trend Micro Titanium" from (a) to (f). Try to do a scan again afterwards.