Trend Micro subscription

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How do I transfer my Trend Micro internet security from an old computer to my new computer?
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sharonksl

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Posted 1 year ago

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woodartisan55, Champion

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It should be simple as long as you have your 20 digit alpha-numeric code. This should tell you all you need. Good luck!

"Transferring a license from one device or computer to another"

(Edited)
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Max Slo, Champion

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You have to disable the old device first:

- Open TM on old PC and click on Account (up right icon in main console interface). 
- Alternatevely open your account in Trend web site. 
- Account web page will open

- Click on 'Open Web Console' in the same line of your old device name, last right icon). 
- Here you will find a link to disable protection on that device. 
- Use your serial installing TM on new device. 

In case of problems to do so, a Tren Micro Representative will help you to enable new device. 
(Edited)
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TM_Victor, Employee

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Hi sharonksl,

May I know if the procedures of woodartisan55 or Max Slo worked?

Trend Micro Home Users Community
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TM_Pat, Official Rep

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We'll close this thread now. Please create new topic here: https://en.community.trendmicro.com/tm_en/topics/new

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