Trend Micro software will not download Is it because we have the XP operating system Windows is updated

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  • Updated 9 months ago
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Trend Micro software will not download
Is it because we have the XP operating system
Windows is updated
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brucefran

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  • confused

Posted 9 months ago

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TM_Jabi

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Hello brucefran and welcome to the community! 

You are correct, the reason why you cannot install the latest version of the Trend Micro program. To know more about Windows XP and our program, you can read what's on the article below: 
Trend Micro's official statement for Windows XP's Consumer End of Support (EOS)

I hope this helps. 

Have a wonderful day! 

Trend Micro Home User Community
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tressle47

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So, are you going to return my money? I used a debit card to pay for it on 2/1/2018. I have another debit card now.
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TM_VEN, Employee

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Hi tressle47,

You may consider upgrading your Windows Operating System to a Windows 7 to Windows 10 so we can help you on installing the trend micro program.

Thank you,

Trend Micro Home User Community
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Tom Emmelot, Champion

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Hi tressle47

You can download a still working version of TM here for XP!
https://esupport.trendmicro.com/en-us/home/pages/technical-support/1101952.aspx?_ga=2.135700721.1102...
Hope this helps,

Kind regards,
Tom

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