running windows 10 on toshiba laptop. have done all the silly things that trend micro asks you to do like reinstalling, checking startup etc BUT still they do not answer why is this happening and why their corrections do NOT work. Will not be buying trend micro again.
I'm so sorry that you are encountering this issue on the Trend Micro program. Kindly contact our Premium Support hotline so that our engineers can further check and investigate why it is happening on your computer.
You may find the support hotline on the link below.