Trend Micro Security 2020 Help With Performance and Conflicting Software Issues

  • 1
  • Article
  • Updated 1 month ago

When installing the latest version and you encounter the following issues:

  • Other programs not working 
  • Encountering performance issues such as high CPU usage

Try to quickly disable your Trend Micro program to confirm if it is causing the issue, to do this:
Look for the icon of Trend Micro Security on your task bar, right-click then click on Exit.

Then, check again if the affected program is working or performance of the PC goes back to normal.

If it works ok with Trend Micro Security turned off kindly post your issue below so we can schedule a call back or remote session to troubleshoot.
Photo of mickey limon

mickey limon, Official Rep

  • 1,118 Points 1k badge 2x thumb

Posted 1 month ago

  • 1
Photo of Amir


  • 4,604 Points 4k badge 2x thumb

First remove Trend Micro 2019 and then install new version?

OS ?



which your programs have problem ?

Regards ,


Photo of TM_Reine

TM_Reine, Employee

  • 2,374 Points 2k badge 2x thumb
Hi Amir,

those info will help us troubleshoot faster, thanks for pitching those in :)

- Reine