Trend Micro program disappeared

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  • Problem
  • Updated 2 years ago
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Trend micro has disappeared from my computer. I have done a search but it is coming up with older versions. Could you please advise where the default location is on computer so I can check it please.

Kind regards
Amanda
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redmanpark2

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Posted 2 years ago

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TM_Claudia, Employee

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Thanks for contacting us in community! Here's an easy way to check if your Maximum Security still works on the computer: Checking Trend Micro Security icon in the system tray

The default location of Trend Micro Security are as followed.
In Windows Start Menu:
Start - All Programs - Trend Micro Maximum Security

In Windows Explorer: 
C:\Program Files\Trend Micro

If you cannot find the Trend Micro Security icon on the desktop, we have a support article to help you restore the missing desktop shortcut of Maximum Security:
Restoring the missing desktop shortcut icon of your Trend Micro Security

If you cannot find Maximum Security's icon in system tray or in Windows Start menu, we assume that the program is damaged somehow. Please follow the steps in support page below to reinstall Maximum Security:
Reinstalling the latest version of Trend Micro Security program

Please let us know if the solutions solve your problem. Thanks!

Trend Micro Home Users Community