trend micro osprey help

  • 1
  • Problem
  • Updated 2 years ago
  • Acknowledged
when trying to access work email through outlook webmail we get the message "Trend Micro Osprey Chrome message host has stopped working. a problem caused the program to stop working correctly. Windows will close the program and notify you if a solution is available".
we never get a reply with a solution. How do we fix this? thanks
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rdierking

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Posted 2 years ago

  • 1
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TM_Claudia, Employee

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Thanks for informing this issue! Trend Micro Osprey Chrome Extension is one of Trend toolbar's plugin for Chrome. We assume that the plugin is damaged somehow. Please follow the steps in support page below to re-install Internet Security, which will also reinstall the Osprey Chrome Extension:
Reinstalling the latest version of Trend Micro Security program 

Please let us know if this solution solves your problem. Thanks!

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